A Note from the Covered Bridge Estates Board of Directors:
We care about the residents in our community and believe our primary purpose as a Board is to assist in the smooth operation of the Community, guiding our Property Manager and ensuring there is a documented process for resolving issues that come up from time to time. To that end we suggest that, when you have an issue you follow these steps for a speedy resolution:
- Check our Declaration of Covenants, Conditions, and Restrictions for Covered Bridge Estates (CC&R’s) which can be found on our website (http://www.cbecai.com/community-information/).
- Contact our Property Manager in the office (941-479-4903 or email email@example.com). Even if you think management “should know” about the issue, there is a chance that they do not – so this is the first step. The Property Manager will be able to assess the situation and determine whether it is a property issue or an issue that perhaps requires contact with the Sheriff’s office. The Property Manager will also tell you whether or not you need to fill out a Concern Form.
- If a Concern Form is required, there are copies at the clubhouse and also on the website (http://cbecai.com/wp-content/uploads/2017/05/CB-Concern-Form.pdf). A Concern Form is used to document the issue so that it can be acted upon in a timely manner and is used as a documentation trail for the resident and Property Manager.
- If you are still not satisfied that the issue has been resolved, you have the right to bring the issue to the Board during the Resident Comments section of the monthly Board meeting. It is important that you follow steps 1 through 3 prior to coming directly to the Board so that our Property Manager has had an opportunity to assist and has the historical background to help the Board understand the issue.